After American Riviera Software acquired
HorseTrak we quickly learned that there are over 20 different
versions of HorseTrak in use, and everyone wants support.
With that many different versions of HorseTrak,
support becomes nearly an impossible feat.
The problem we ran into was the fact that we did not
have the source code for the older versions of HorseTrak.
Over the course of years, software, along with business
practices and technology, evolves constantly. Nothing is the
same as it was even 5 years ago. "But I like what I
have", and you should, but software ages faster than
dogs. Since HorseTrak was first released in 1991 there have
been more than 12 different versions of the Windows operating
system. Each had their benefits, but software written 5 years
ago will not run correctly on the latest Windows operating
system. Versions of HorseTrak prior to 6.97 were design to
run on WindowsXP, an operating system released in 2002 and
discontinued by Microsoft. So, if you need to replace your
older computer, it's very likely you only find Windows7.
While the previous owners of HorseTrak provided minor bug
fixes and patches at no charge, development of newer features
slowed and only minor changes were made. Once you purchased a
version of the software you were stuck there. Support became
"The Anything Goes Upgrade Program"
There is no qualifications for this upgrade.
Every customer no matter how old their version of HorseTrak
qualifies to purchase this upgrade.
Why do I need to get
First, Windows Vista and Windows 7 support.
New computers today only have Windows 7.
Second, although we have been providing
support to users since acquisition, we need to consolidate our
efforts. In order
to provide support we need you to be using a version for which
we can provide the best support.
Having all users running the latest version eliminates
having to deal with unknown or already fixed problems.
The direct answer is:
We will support this version and future versions of the
We cannot support older versions.
We will assist you in upgrading to v 6.97.
What does this upgrade
The latest release of v6.97 software. Free
e-mail support and any further revisions we make to version 6.97.
Why do I need to pay for
Software businesses are just like any other;
we can't support and develop our products without revenue.
Many of you have not upgraded since your original
purchase. You have taken
advantage of bug fixes, but not real upgrades. Software
is an evolving product that changes as time goes on. Computers
We believe we have priced the upgrade much more
"I Should Get Upgrades For Free"
Yes, we have had customers of the previous
owners tell us this. If you believe this,
What is next?
We are currently finalizing the plans for
the next major version of HorseTrak.
Called HorseTrak 2010 we will be incorporating many
suggestions you have made via e-mail and through the online
The processing of Upgrading is outlined
The Order Page is
Telephone number: 805-504-1366
Tech support email: email@example.com
Click Here to return to the Update Order Page