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New purchases:

If you have just purchased HorseTrak, you will receive 2 e-mails.  Once containing a receipt and another containing download and activation instructions.  That is all you need. 

Please make sure you unblock "" and "" in your spam filter if you have one otherwise our e-mails may not get through.

Product re-activation:

Please send an e-mail to:

Include the following information:

  • Where did you purchase HorseTrak
  • Your e-mail Address
  • Name
  • Company
  • Full Address
  • Phone
  • Any additional Info

We will response as soon as possible. - Usually within a few hours.

Please NOTE:  You may not be entitled to the current version available. Please refer to the update policy.

If you have other questions,please check our FAQ page.

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